Man­age­ment of per­son­al information

The IST expects its employ­ees who han­dle per­son­al infor­ma­tion to respect the con­fi­den­tial­i­ty of cus­tomer and oth­er con­tact infor­ma­tion. We regard pri­va­cy seri­ous­ly and will take appro­pri­ate action in response to breach­es of the oblig­a­tions imposed by the NPPs.

Updat­ing per­son­al infor­ma­tion that the IST holds about you

We endeav­our to ensure that the per­son­al infor­ma­tion it holds is accu­rate, com­plete and up-to-date. Please Con­tact Us if you believe that the infor­ma­tion the IST holds about you requires chang­ing or becomes out-of-date.

You may have a right to access per­son­al infor­ma­tion we hold about you

Under the NPPs, you may be able to obtain a copy of any per­son­al infor­ma­tion which the IST holds about you. The NPP’s pro­vide some excep­tions to your rights in this regard, for exam­ple we will not pro­vide infor­ma­tion when this would have unrea­son­able impact upon the pri­va­cy of oth­ers. To make a request to access this infor­ma­tion, please con­tact us in writ­ing. The IST will require you to ver­i­fy your iden­ti­ty and to spec­i­fy what infor­ma­tion you require. We may charge a fee to cov­er the cost of ver­i­fy­ing the appli­ca­tion and locat­ing, retriev­ing, review­ing and copy­ing any mate­r­i­al requested.

Con­tact Us if you have any pri­­va­­cy-relat­ed questions.

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